What piece of information is necessary when registering a new patient?

• A. Driver License
• B. Insurance Card Information
• C. Social Security Number
• D. Employer Information

Answer: (B)

Collecting Insurance Card Information is essential when registering a new patient because it directly drives how services get paid. The insurance card provides the payer, policy number, group number, and subscriber details that the clinic uses to verify coverage, determine eligibility, and submit claims accurately. Having this information upfront helps confirm what services are covered, what the patient’s portion will be (copays or deductibles), and prevents delays or billing errors.

Driver’s license helps with identity in some settings, but it isn’t required to begin registration in most practices. Social Security numbers are sensitive and not routinely collected unless there is a clear, documented need, and employer information isn’t part of standard registration for billing purposes.